Donor Engagement Associate
Location: Hybrid – HQ office Durham & remote
Reports to: Annual Fund Manager
Application Deadline: March 17, 2023
Triangle Land Conservancy (TLC) is an accredited and well-respected land trust, having protected over 23,000 acres in the rapidly growing Triangle region of North Carolina. Since 1983, TLC has conserved land to safeguard drinking water, support family farms and the local food economy, protect important natural habitat, and connect people with nature. TLC is currently headquartered in vibrant downtown Durham, although most staff are working remotely. This is an exciting time to work at TLC as we are
seeing a dramatic increase in the use of our public nature preserves and growth in community support for our mission. TLC is doubling the pace of conservation in the Triangle and will conserve 25,000 acres by 2025 as outlined in our Strategic Action Plan. (Accelerating the Pace of Conservation by Triangle Land Conservancy – Issuu)
TLC seeks to attract candidates who support our mission and values as well as respect and promote excellence through diversity. To this end, TLC recruits, hires, trains, and promotes individuals without regard to color, race, religious belief, sex, marital status, sexual orientation, national or ethnic origin, disability, veteran status, or age. We are seeking candidates that demonstrate diversity of perspective, experience, and culture. We encourage applications from Black, Indigenous, and People of Color applicants as well as any applicants who are historically underrepresented in roles like this.
We encourage applications from people who have a passion for the work outlined below, even if their professional experience does not align perfectly with the expectations listed. TLC has a generous support system that includes a mix of paid professional development opportunities as well as training and support from fellow staff members.
The Donor Engagement Associate (DEA) reports to the Annual Fund Manager (AFM) and works closely with the entire Advancement Team. This team includes Philanthropy, Education and Outreach, and Communications. The DEA has primary responsibility for maintaining TLC’s databases to ensure accurate, appropriate, and timely gift processing; acknowledgment, reporting, and reconciliation of gifts; and timely updates to donor information. They provide important support for TLC’s annual fund and work in collaboration with the Finance department to ensure timely and accurate recording and reconciliation of gifts, as well as the Land Protection and Stewardship department to ensure landowner and other relevant information is maintained in the database. The ideal candidate is a self-motivated, detail-oriented team player who is capable of managing their workload and prioritizing tasks in a fast-paced nonprofit environment.
Essential Duties Include
Donor Database Management
• Responsible for timely and accurate data entry in The Raiser’s Edge NXT database from gift entry through batching and acknowledgment.
• Provide timely and appropriate stewardship of gifts including acknowledgment letters, emails, phone calls, and timely updating of internal gift tracking mechanisms.
• Update donor records in a timely manner and complete routine database audits to ensure accurate record keeping.
• Assist with donor data management by creating lists, queries, and reports for mailings, publications, emails, and donor stewardship activities.
• Support timely and accurate production of fundraising analysis reports for use by leadership, Philanthropy staff, committees, and Board members.
• Work closely with Finance Department to ensure accurate recording and timely reconciliation of all gifts and reports, especially during monthly and fiscal year-end closing and audit.
• Provide important collaboration with TLC’s annual fund program, online donations, and special gift campaigns.
Project Management and Coordination
• Coordinate projects in an organized and timely manner including solicitation and stewardship mailings; fundraising and donor appreciation events; preparing materials for meetings, conferences, and events.
• Coordinate with Philanthropy staff to ensure alignment between program goals and delivery of member benefits. Participate in developing, implementing, and tracking department goals.
• Maintain an organized supply of Advancement specific materials.
Essential Experience, Technical Skills, and Competencies
• BA/BS or equivalent education and/or experience.
• Demonstrated data entry experience. Raiser’s Edge or similar CRM program experience is preferred.
• Demonstrated ability to retrieve, analyze, and synthesize information to create accurate reports and lists.
• Strong organizational and analytical skills. A high degree of focus and attention to detail.
• High proficiency in Word, Excel, and Outlook required. Word Press and MailChimp experience desired.
• Has an understanding of Diversity, Equity, and Inclusion and a commitment to noticing how our work can be more equitable and supporting those efforts.
• Detail and deadline‐oriented: You are attentive to details, and generally get it right the first time, but invite input from other staff. You are accountable.
• Go-getter: You are mature, supportive, and dependable, can easily shift back and forth from working autonomously to working collaboratively, and desire to undertake new and varied projects and responsibilities.
• Creative and Innovative: You have an openness and interest in exploring new strategies and concepts. Creativity helps you solve challenges and makes work more fun and effective.
• Flexible and capable: You manage changing priorities with ease and get the job done. You take projects from start to finish and anticipate changes in schedules.
• Process‐oriented: You are efficient with setting up and maintaining systems to create high-quality work in collaboration with others.
• Strong communicator: You demonstrate poise, diplomacy, and tact when appropriate, but have a natural tendency toward sharing joy, inspiration, excitement, and passion. You have strong written and oral communication skills.
• Team player: You actively support a culture where people encourage each other and work together to succeed and/or celebrate the successes of others. You ask for help when you need it and pitch in to support others.
• Ability to work evenings and weekends as required (not a regular occurrence).
Benefits: This is a full-time permanent and exempt position with excellent benefits; including employer-paid health, dental and vision insurance, short-term and long-term disability with generous paid time off, and holiday observances.
How to apply:
Applications should be submitted via email as a single pdf to firstname.lastname@example.org with the subject line “Donor Engagement Associate: The following documents should be included: 1) a letter of interest 2) a maximum two-page resume 3) three professional references. References will not be contacted without notifying you first.
All applicants shall receive a confirmation email and if you are selected for an interview HR will contact you.
Please no recruiters and no phone calls, drop-ins, paper submissions or status updates.