Assistant Director of Gift Services
Position Number: 00061425
Vacancy ID: P016447
Department: University Development Office-250100University Development Office – 250100
Full-Time Equivalent (FTE): 1
Full Time/Part Time Permanent/Time Limited: Full-Time Permanent
Hours Per Week: 40
Generally, regular business hours Monday-Friday, with occasional evenings and weekends during peak processing times.
Job Code ID: University Program Specialist – Advanced
Salary Shown to Applicants (Hiring Range): $61,999 – $71,000
Salary Grade Equivalency: GN13
FLSA Designation: Exempt
Duties Exempt: Yes
University Development’s purpose is to support the mission of the university by raising private resources to enhance financial support for students, faculty, programs, and facilities. University Development provides leadership and centralized services to all development offices throughout the University, serving as a focal point for annual giving, application development and IT support; campaign management; constituent programs; corporate and foundation relations; donor relations; gift planning; gift services; industry relations; marketing/communications; parents giving; principal gifts; prospect management, research and analytics; regional programs; scholarships and student aid; talent management; university events; and volunteer engagement.
Carolina Development is proud of its donor-centered philosophy, pursuing activities that always respect the interests and intentions of the donor as well as the University. The organization’s collaborative nature is a critical component to fulfilling our mission of raising private funds to benefit the university.
Equal Opportunity Employer:
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.
This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station.
The Assistant Director of Gift Services is a member of the Gift Services team and part of the University Development Office Business and Operations group. At Carolina, Gift Services supports the fundraising efforts for all schools, units, and departments across campus. Gift Services provides support and expertise to a very successful University-wide development operation, which surpassed $600 million per year in fundraising to support students, scholarships, research, academic programs, and other initiatives in the University.
The Assistant Director supervises a team of five revenue specialists and oversees several key areas in Gift Services, including the day-to-day operations of revenue processing, standard setting, establishing accountability mechanisms, reporting and forecasting, providing advice and consultation to the University’s senior development and administrative staff, and works with our campus partners across campus to ensure our donors’ gifts are processed with accuracy and gratitude. Primary duties include oversight of pledge/commitment administration, the reminder processes, gift receipting, departmental documents, and large batch review/committal process. This position also monitors and implements PCI-Compliance trainings and reviews with development staff. The Assistant Director oversees and manages inquiries from customers, including development colleagues and donors, related to gift designations, receipting, gift-making instructions, giving histories, recognition programs, tributes, etc. This position serves as a key liaison to development officers and staff within the schools and units throughout UNC Chapel Hill, providing advice and consultation. The individual in this position will need to effectively and correctly research and answer customer questions as well as manage the gift process in accordance with the Council for Advancement and Support of Education (CASE) Reporting Standards and Management Guidelines as well as Internal Revenue Service rules and regulations on charitable contributions.
This is the lead position in the accuracy and timeliness of processing charitable gifts. All these efforts are instrumental for national reporting standards, benchmarking, and ultimately, a pipeline for additional institutional funding from private sources. This position is critical in preventing errors in accuracy, judgment, tact, or communication which could result in a significant loss of credibility and jeopardize gift income for UNC Chapel Hill.
In the Director of Revenue and Data Management’s absence, this position will manage the Gift Services department and will assist in high-level donor conversations, handling general ledger/designation/account issues, and reviewing of large and complicated gifts. This position represents the director on university committees in their absence. Additionally, this position will manage special projects as assigned by the Director of Revenue and Data Management.
Essential Skills, Knowledge, and Abilities:
The person in this position must have strong leadership experience and the ability to work collaboratively as a team. Must be able to provide a high level of professionalism, customer service, attention to detail, and the ability to manage multiple, high-level tasks at once. Excellent oral and written communication skills; very good interpersonal skills using tact, patience, and courtesy. Ability to develop, understand, and follow policies and procedures.
Must be proficient in Microsoft Office software, with a working knowledge of complex database software.
Previous experience in higher education or other non-profit settings.
Knowledge and understanding of CASE Reporting Standards and Management Guidelines as well as Internal Revenue Service rules and regulations on charitable contributions.
Advanced level experience in Microsoft Excel.
Qualifications and Experience:
Bachelor’s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Quick Link for Direct Access to Posting: https://unc.peopleadmin.com/postings/244648
Department Contact Name and Title: Stacey Coleman
Department Contact Telephone or Email: firstname.lastname@example.org
Posting Open Date: 11/14/2022
Posting Close Date: 11/28/2022
Open Until Filled: No
Office of Human Resources Contact Information: If you experience any problems accessing the system or have questions about the application process, please contact the University’s Equal Employment Opportunity office at (919) 966-3576 or send an email to email@example.com.