Director of Development and Communication
- OFFICE LOCATION: Hybrid
- DIVISION: Development & Communications
- SERVICE AREA: CH/Durham/Wake
- DEPARTMENT: Development & Communications
- CLASSIFICATION: Exempt
- HOURS PER WEEK: 40
- DIRECT SUPERVISOR: President
The Director of Development and Communication is responsible for planning, implementing, and managing comprehensive annual fundraising and development programs to support the operations of CCSA and overseeing the Communication and PR Manager and Development and Communications Coordinator in creating communication materials to spread awareness of the organization’s mission and programs. Responsibilities include grant writing, managing the direct mail program, CCSA gift clubs, foundation and annual corporate giving, related events, and writing and creating communication materials for the organization. The Director of Development and Communication works closely with the CCSA’s internal divisions and volunteer leadership. The Director of Development and Communication reports directly to the President and supervises the Communication Manager and Development and Communications Coordinator.
DUTIES AND RESPONSIBILITIES:
• Treat information on CCSA clients, employees, Board members and/or donors in a confidential manner.
• Develops, implements and manages all aspects of an integrated development plan including an annual giving campaign, solicitation of new donors, and renewal of existing donors; provides direction and support to appropriate agency leadership and divisions to secure funds from a variety of public and private resources including individuals, local, state, and federal funding entities, United Way, corporations and foundations.
• Supervise the Communication Manager and Development and Communications Coordinator and the organization’s communication efforts to spread awareness of the organization and its programs.
• Develop a strategic plan for deeper engagement and increased development outreach at the local, state, and national levels.
• Prepare a written annual fundraising plan to be approved by the President at the beginning of each fiscal year.
• Engage the Board of Director’s Development Committee in strategic prospect identification and solicitation in collaboration with the President.
• Manage direct mail programs, including appeals and renewals. Devise and implement segmentation, mail scheduling, upgrade strategies and benefits, and other appeal strategies.
• Cultivate and solicit upgrades from individuals, corporations, and foundations for annual support; identify and solicit new prospects focusing on annual gifts of $500 or more.
• Promote giving by the Board of Directors and support board involvement in development activities.
• Assist other divisions in the agency in developing and preparing quality, funding proposals and solicitations.
• Write and/or edit fundraising and campaign marketing materials, proposals, and funding reports for accuracy, completeness, and clarity. Submit all applications in accordance with grant requirements. Develop and implement marketing strategies and materials to meet CCSA’s fundraising goals.
• Create and/or oversee the Communication Manager in the creation of publications and other communication/PR collateral for the agency including quarterly, mid-year, and annual reports, and community PR materials.
• Create and/or oversee the Communication Manager in the creation of general PR and promotional materials for the organization.
• Define and implement funding strategies by providing timely advice and information on funding opportunities, requirements, and procedures.
• Develop annual campaign themes for direct mail appeals, renewals, and annual proposals. Coordinate development communications, and consult with other Development and Communication Division staff on the concept, design, and writing of development communications pieces. Assist with proposals for major gifts as needed.
• Oversee the Communication Manager and the Development and Communications Coordinator as they manage CCSA’s website and social media content to ensure it is current and maintains consistency across the organization.
• Support special event activities including event planning, financial goals, and implementation of event activities in collaboration with staff and volunteers; Manage and facilitate fundraising special events.
• Supervise the Development and Communications Coordinator as they oversee the maintenance of the prospect/donor database. From the database, generate ongoing and as needed reports and complex donor analysis.
• Develop and oversee the development office’s research function. Provide research on prospects/donors as requested by fundraising leadership. Conduct interdivisional meetings to identify and prioritize project needs, and coordinate and research grants.
• Develop and oversee CCSA’s gift processing and acknowledgment protocol and systems.
• Generate and provide a monthly activity report for CCSA’s president.
• Successfully meet annual financial fundraising goals.
• Perform other tasks as assigned.
• Proven track record in development securing individual, corporate, foundation, and endowment gifts.
• Thorough understanding of the unique needs and resources of non-profits.
• Ability to organize and perform work without direct supervision. Takes initiative.
• Excellent accuracy, attention to detail, and the ability to handle multiple projects.
• Ability to positively interact and influence diverse audiences.
• Excellent grammar, writing skills, and public speaking skills; demonstrated ability to compose business correspondence and funding proposals.
• Working knowledge and experience with donor/prospecting databases.
• Graphic design experience with Adobe Creative Suite and Canva preferred, but not required.
• Working knowledge of WordPress.
• Understanding of social media platforms and their use for fundraising and spreading awareness.
SKILLS AND EDUCATION REQUIREMENTS:
A Bachelor’s degree in any field with a minimum of six to ten years of professional experience; or a Master’s degree preferred with a minimum of two to four years of professional experience in a communications and fund development office leading or assisting with annual fund drives, grant writing, and special events. Proficiency with computers and standard business machines.
SPECIAL WORKING REQUIREMENTS:
• May require a flexible schedule, including occasional evening and weekend work.
• Must be able to manipulate and operate office supplies and equipment. Occasionally required to lift up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.
• No substantiation or criminal conviction of child abuse or neglect.
• An automobile at his/her disposal; a valid, non-suspended NC driver’s license and a current automobile liability policy with continuous coverage. Reasonable accommodations may be made at the agency’s discretion.
SALARY RANGE: $57,266 to $85,900
Please note that both ranges reflect salaries for a full-time employee and must be adjusted for hours fewer than 40.
CCSA has a generous benefits package. Permanent employees that work at least 20 hours per week are eligible for benefits. Some of the benefits we offer include:
• Section 125 Cafeteria Plan
• Health, dental, vision, and life insurance
• Medical and Dependent Care Flexible Spending Accounts (FSA)
• Employer contribution to 401k Retirement Plan
• Paid annual and sick leave
• 15 paid days of holiday leave
• Paid child Involvement Leave
• Paid discretionary leave
• Employee Assistance Program
• Child Care Tuition payments
• And more…
CCSA also offers many fringe benefits. Some of the fringe benefits include:
• Commitment to diversity and equity
• Casual dress work environment
• Hybrid work schedules / flexible schedules
• Direct deposit
• Standing and emergency payroll advances
• Child Care Referral assistance
• And more…
CCSA has been awarded Living Wage Employer Certifications in Orange and Durham Counties and is a Family Forward NC Certified Employer.
HOW TO APPLY:
Please submit a cover letter and resume to email@example.com
Employment is contingent upon passing a criminal background check. CCSA is no longer requiring the COVID-19 vaccine for employment due to the fact that there is significantly less risk of severe illness. However, CCSA strongly recommends that employees receive this vaccination in order to minimize the risk of infections in our workplace.