The Opportunity | Ronald McDonald House of Chapel Hill
The Ronald McDonald House of Chapel Hill (RMH-CH) is a non-profit organization dedicated to serving families in a home-like environment while their children face serious medical issues at NC Children’s Hospital.
Since its founding 29 years ago, the RMH of Chapel Hill has served almost 40,000 families. The House’s mission is to allow families to focus on the health and well-being of their critically ill children by keeping families together who need a community of hope, comfort and empathy. RMH-CH is a place of respite and support for families of children in pediatric intensive units, children receiving bone marrow transplants and children undergoing outpatient procedures such as radiation and chemotherapy. UNC Children’s Hospital is the primary source of referrals. RMH-CH also operates a Family Room inside UNC Children’s Hospital to support the families of hospitalized children. The Family Room offers parents a comfortable living room and well-stocked kitchen pantry.
Located near UNC Children’s Hospital, RMH of Chapel Hill has 52 bedrooms, including seven long-term bone marrow transplant apartments. The House offers families the amenities of home –two fully stocked kitchens, inviting dining areas, computers and wireless Internet access, laundry facilities, two playrooms, and a library. Staff and volunteers are always looking for ways to provide emotional support and relief for families dealing with the stress of treatment including a daily meal program, activity programs for the entire family, and free transportation to and from UNC Hospitals. Emotional support from other families in similar situations is one of the side benefits of staying at the RMH of Chapel Hill. The need for RMH of Chapel Hill services is clear. In 2016 alone, RMH of Chapel Hill hosted more than 2,100 families.
RMH of Chapel Hill is governed by a 20-member Board of Directors. It employs 24 staff, and in fiscal year 2017 operates with a budget of $1.35 million. In 2016, revenue of $1.4 million was made up of 29% events, 6% foundation support, 19% individual giving, 9% corporate support and 32% investment revenue. For 2016, the House had net revenue of $60,000. RMH-CH could not operate without volunteer support. In 2016, volunteers donated more than 32,000 hours of service. After careful strategic planning, the House embarked on an ambitious $7.6 million capital campaign inn 2012 to increase the number of rooms from 29 to 52. The campaign was successfully completed and this latest expansion opened in November 2015.
The RMH of Chapel Hill is an independent 501(c)3 organization but it is also a proud member chapter of Ronald McDonald House Charities (RMHC), itself an independent nonprofit. Founded 38 years ago, the 300+ RMHC member chapters can now be found in 54 countries and is one of the most recognized nonprofit brands in the world. Combined, the worldwide chapters serve more than four million families a year. The McDonald’s Corporation is the largest corporate supporter of RMHC but it is the local McDonald owner/operators who are involved on the local level providing support and leadership to local chapters.
The Position | Executive Director
The Executive Director is accountable to the Board of Directors for stewardship of the RMH-CH Mission Statement and the integrity of its goals. Reporting to the Board President, the Executive Director will have overall strategic and operational responsibility for RMH-CH programs, as well as the expansion and execution of its mission. The Executive Director is the ambassador for the organization and is responsible for building relationships with the community and media to drive broader awareness and donor support for the organization and its mission.
In partnership with the appropriate committees of the Board of Directors, the Executive Director designs the overall policy and procedures for general operations, maintains community and public relations, and is responsible for the direction and oversight of the fundraising and budgetary policies of the Board of Directors.
The responsibilities of the Executive Director include:
The Candidate | Critical Knowledge, Skills, and Abilities
The ideal candidate will be a seasoned leader who has the clear head of a manager who is fair but firm, and the heart of a social worker with compassion for families in crisis and the people who serve them. The staff is dedicated, but has gone through many changes during the last five years, and a renewed sense of teamwork needs to be nurtured.
The candidate must have the ability and enthusiasm to lead and motivate a dedicated staff, build a team environment, and set an ambitious strategic course within the context of a modest-sized organization.
Helping families with children who are undergoing intensive treatments is by its very nature stressful. Serving as a temporary home away from home, RMH of Chapel Hill provides great opportunities for family support but also requires strong administrative management skills. Running the RMH of Chapel Hill has been compared to running a small hotel with all the inherent issues of guest satisfaction. Added to these responsibilities is the ever-constant need to secure funding. This leader must have emotional intelligence and savvy, understanding the importance of listening and sensitivity in meeting the needs of clients and the staff who assist them.
The next Executive Director must be able to ascertain the strengths and limitations of the organization as it is today and, if necessary, make changes to strengthen its ability to serve its clients, improve operations, fundraise, and increase the organization’s profile in the community. He/She must have a proven history of creating and managing an effective, quality program that maintains the highest standards.
As with all nonprofits, fundraising will be at the top of the agenda and will require a professional with the ability to lead and while moving the annual fundraising program to new levels of success with an emphasis on building its major gifts program. He/she must be fearless but smart in connecting with donors, prospects, and community leaders in the position to support the mission of the organization.
This position offers an incredible opportunity for a strong leader/manager with compassion for families dealing with very difficult situations. To succeed, the Executive Director must believe passionately in the mission of the RMH of Chapel Hill and possesses the skills to bring all the necessary resources together in the service of the mission.
Critical knowledge, skills, and abilities should include:
Education and Experience:
Ronald McDonald House of Chapel Hill, Inc. is an equal opportunity employer, without regard to race, color, age, sex, sexual orientation, religion or national origin.
Procedure for Candidacy
RMH – Chapel Hill has retained Capital Development Services to assist with professional recruitment. Nominations, expressions of interest, and applications can be submitted via email to email@example.com.
Candidates should include a cover letter, a resume, and a list of three references. All material will be confidential. Additional inquiries may be directed to Jen Tozier at Capital Development Services, 336-747-0133 x 208.